Project †Work Life Balance and Stress in Women in Academia Essay

Question 1 1. 1 Conflict> The practice of recognizing and dealing with disputes in a rational, balanced and effective way. Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scare resources, and interference from others in achieving their goals. † 1. 2 Decision- making > Is the choice of the most suitable way of solving a problem or handling a situation . 1. 3 Communication> Is a means by which the teacher and pupils’ different needs, feelings and attitudes are conveyed to each other in order to establish cooperation and achieve goals. 1. 4 Motivation> Is the process by means of which motives are provided by, amongst others, a manager or situation in order to bring about certain actions and thus to achieve certain goals. 1. 5 Leadership> Leadership consists of actions that help the group to complete its tasks successfully and maintain effective working relationships among its members. Leadership is a set of skills that anyone can acquire Question 2 2. 1. 1 AUTOCRATIC CLASSROOM MANAGEMENT STYLE When dealing with pupil behaviour the teacher will intervene and try to control the behaviour of the pupils. The teacher is mainly interested in the pupils’ completion of tasks and learning performance . Pupils’ participation in the classroom situation is limited to listening, working and doing. The following are some advantages of this approach: ? Some pupils may feel secure in this kind of situation. ? Because the teacher lays down fixed rules and procedures, pupils know what is expected of them and what they can expect in the classroom. The following are some disadvantages of this approach: ? The classroom atmosphere is characterised by competition, unwillingness to work together and poor discipline when pupils are left unsupervised. ? Creative thinking is suppressed. ? There is no cooperation. ? Pupils may develop a negative attitude towards the subject. 1 Student no : 43713009 EDA 201W Ass no : 2 719493 2. 1. 2 DEMOCRATIC CLASSROOM MANAGEMENT STYLE A democratic style of classroom management correlates with an interactive teaching style. This teaching style requires that teachers should have a sound knowledge of their subject and of human nature so that they can encourage their pupils to participate actively and meaningfully in teaching and learning activities. The control of pupil behaviour in the classroom is jointly controlled by the pupils and the teacher. As a management style it requires the teacher to maintain a balance between the task aspect and the human aspect of the classroom situation. Teaching and learning tasks are completed with the pupils’ willing cooperation and co responsibility which are the hallmarks of democratic classroom management. The following are some advantages: ? ? ? Pupils participate confidently in classroom activities. It encourages initiative and creativity. The classroom atmosphere is relaxed, yet productive. ? Pupils feel that they are involved in teaching activities. 2. 2 Five styles of conflict management ? Avoidance: avoiding conflict is a short-term solution because the conflict will not go away. Sometimes, however, avoidance could be a temporary measure to calm emotions. ? Giving in or accommodating: teachers who badly want the pupils to accept them use this style. With this style the real differences are underemphasized. Sometimes teachers have to give in to avoid hostility in the classroom and to ensure that the work can get done. ? Domination: teachers who want to impose their will on pupils use this style. In the long run this style is seldom effective, although teachers sometimes have to dominate. ? Compromise or settle: this style is marked by a search for compromises and settlement. The teacher will try to meet everyone halfway and to let the majority view prevail. Because a settlement might not satisfy everybody, the dissatisfaction could again cause conflict at a later stage. ? Integrate or collaborate: this style is also known as the problem-solving approach. The parties cooperate in order to find a satisfactory solution. 2. 3 A proper balance between the: task-oriented and the human relations aspects, required in every teaching-learning situation , enables teachers to create a teaching-learning situation with a positive atmosphere. Maintaining a balance between the structural (formal) and human relations (informal) aspects requires a holistic approach to classroom management. The combination and integration of these two dimensions represent the actual structure of the classroom situation, which includes all areas of the teacher’s management task. These studies revealed a clear correlation between classroom atmosphere and pupil performance of grade 9 and grade 10 pupils in 12 secondary schools in Ontario as follows: ? Classroom atmosphere has a significant influence on pupil performance. ? Although the personal and social characteristics of pupils are important factors in their school performance, classroom atmosphere is sometimes more important. ? The psychosocial and academic aspects of teaching are interrelated. 2 Student no : 43713009 EDA 201W Ass no : 2 719493 ? Variables that relate directly to teaching-learning activities in the classroom have a special, unique influence on pupil performance. The following are the guidelines for teachers to cultivate positive attitudes in their pupils: ? Put the pupils in the centre. ? Respect pupils’ opinions and treat all pupils respectfully. ? Give pupils a group feeling. ? Help pupils to feel secure in school. ? Make sure that pupils understand their assignments. ? Realise that pupils are children, not adults. ? Deal with individual behaviour problems in private interviews with the pupil rather than in front of the whole class. ? Involve pupils in decision making where appropriate. ? Do not label pupils. 3 Student no : 43713009 EDA 201W Ass no : 2 719493 2. 4 CLASSROOM POLICY 1. In all instances, civility and respect for classmates and the instructor are expected. 2. Book bags, briefcases, etc. are not allowed on your desk during class. They must remain on the floor near your chair. 3. You may not use cell phones in class. a. All ringers must be turned off. b. You may not text message, place or answer calls. c. All earphones, headphones, headsets or any other accessory for your cell phone may not be used in class – that means, out of sight and not on your head or in your ear. 4. You may not use any device (for example, IPod, MP3 player) to listen to or view music or other programming in class. 5. You will be asked to leave class if you disregard classroom policy. ATTENDANCE / WITHDRAWAL POLICY 1. Since the course is conducted in a seminar format, your attendance is mandatory. 2. You will sign the Attendance Signature sheet at the beginning of each class. 3. Your class participation points may be reduced from if you are late in class. 4. You may be withdrawn from COS 133 if you are absent from 20% of the class. LATE WORK 1. No late work will be accepted. MAKE-UP QUIZ POLICY 1. There are no quiz make-ups. No exemptions. GRADING POLICY 1. Your grade for COS 133 will be based on the points you accumulate for assignments, quizzes, and class participation. 2. Your grade for COS 133 is calculated as follows: Topic 1. Assignments 2. Quizzes 3. Classroom Participation Weight 30% 55% 15% 4 Student no : 43713009 EDA 201W Ass no : 2 719493. Topic Weight A 94 -100 1. Assignments 30% A- 90 – 93 2. Quizzes 55% B+ 87 – 89 3. Classroom Participation 15% B 84 – 86 B- 80 – 83 C+ 77 – 79 C 74 – 76 C- 70 – 73 D+ 67 – 69 D 64 – 66 D- 60 – 63 F < 60 1. Assignments = 30 Points COS assignments consist of a variety of activities designed to promote a successful college experience at MCC. Your assignments will consist of reading textbook chapters and answering related exercise questions. In addition, you may be using your MCC student email to submit Web assignments. Assignments are due at the beginning of the class. However, you may submit your assignments before the due date. Distribution of points are as follows: 10 textbook assignments (3 points each) = 30 points 2. Quizzes = 55 Points Quizzes are based on your chapter reading assignments. o You may use your textbook to answer the questions. However, be well prepared for a very challenging quiz. o If you are late for class and miss the quiz, you will receive a zero for the quiz. Distribution of points is as follows: o 11 textbook quizzes (5 points each) = 55 points 3. Classroom Participation = 15 Points Classroom participation points are earned by behaviors that demonstrate o prompt attendance for class 3 o active listening o positive involvement in small group work o thoughtful contributions during whole class discussions o civility and respect for classmates and the instructor Distribution of points is as follows: o 1 point per week = 15 points o You cannot earn classroom participation points if you are absent. MCC REGULATIONS AND POLICIES Academic Honesty Policy In the academic process, it is assumed that intellectual honesty and integrity are basic responsibilities of any student. However, faculty members should accept their correlative 5 Student no : 43713009 EDA 201W Ass no : 2 719493 responsibility to regulate academic work and to conduct examination procedures in such a manner as not to invite violations of academic honesty. Such violations consist mainly of cheating and plagiarism. For more details regarding MCC’s Academic Honesty policy regarding definitions, disciplinary action, and procedure for appeal check the MCC Catalog and Student Handbook or MCC Website. Policy Statement on Sexual Harassment 1. Monroe Community College strives to recognize human dignity and therefore does not tolerate sexual harassment or any other type of harassment within or connected to this institution. 2. Sexual harassment is illegal and unfairly interferes with the opportunity for all persons, regardless of gender, to have a comfortable and productive education and work environment. 3. We are committed to taking all reasonable steps to prevent sexual harassment and to discipline those who do harass. Code of Conduct The following actions or conducts are prohibited. 1. The obstruction or disruption of any College function or activity, including the classroom instructional environment, administration of the parking program and service functions and activities. 2. The detention, physical abuse or intimidation of any person, or threat thereof, or any 4 conduct which threatens or endangers the health, safety, or welfare of any person on College-owned or operated property or at College-sponsored activities. 3. The use of obscene or abusive language or any other means of expression, language, or action which may reasonably be expected to provoke or encourage physical violence by other persons. 4. The refusal to obey any reasonable or lawful request, order, or directive of a College public safety officer, a teacher, College administrator, or any other identified representative of the College. MCC LEARNING CENTERS 1. Monroe Community College has a number of Learning Centers at Brighton (for example, Accounting, Math, Psychology, Writing, the Electronic Learning Center, etc. ) and at Damon (for example, the Integrated Learning Center, Electronic Learning Center, etc. ). 2. Learning centers are staffed with instructional personnel and may be equipped with computers and software to assist students. 3. It is recommended that students use the Learning Centers to get additional help with concepts learned in the classroom and with their homework. SERVICES FOR STUDENTS WITH DISABILITIES 1. Students with a documented learning difficulty should make an appointment with the Coordinator of Services for Students with Disabilities on the Brighton or Damon Campus to arrange for support services. 2. All deaf or hard of hearing students should contact the Counseling and Advising Center. 3. You must provide the instructor with appropriate documentation regarding accommodations within the first two weeks of class. EMERGENCY CLOSINGS 1. If the College is closed due to inclement weather or some other emergency, all Rochester area radio and television stations will be notified no later than 5:30 a. m. 2. In addition, the homepage on the MCC website (www. monroecc. edu) will display a message indicating the College is closed. 3. Please do not call the College to avoid overloading the telephone lines. 5 6 Student no : 43713009 EDA 201W Ass no : 2 719493 CLASS CANCELLATION To access a list of daily class cancellations, you may 1. Call the Public Safety Department (292-2066) at MCC, press 1 for a list of cancelled classes at Brighton and press 2 for a list of cancelled classes at Damon; 2. Go to the Internet, access MCC, go to the A-Z listing to C for Class Cancellations and see the list of cancellations; 3. Check your student email for a cancellation notice from your instructor 6 COURSE SYLLABUS AGREEMENT Detach and return this signed sheet to Professor Rodriguez. ______________________________________ M00______________________ Student’s Printed Name Student MCC College ID Number COS 133 Section Number: _________ Semester / Year: _____________ The Course Syllabus 1. The Course Syllabus (course information sheet) is a written legal covenant between you and your professor. 2. It clarifies the professor’s expectations and your responsibilities. Your professor expects you to meet deadlines for assignments, papers, projects and tests. 3. It is your responsibility to review the course syllabus and clarify any aspect of the syllabus. Therefore, read it carefully and ask questions you may have about its content. Check the appropriate box. I have read the course information sheet for COS 133 – Introduction to College Studies. I understand my responsibilities for this course. I do not have any questions. I do not understand the requirements stated in the COS 133 Course Information Sheet. I will schedule an appointment to discuss my questions with my professor. List your questions for discussion here: ______________________________________ _____________________ Signature Date.

Soccer Symbol

Anas Salem Professor Michele Jelley 9/21/10 English Comp 101 Hidden Effects of Soccer Eduardo Galeano reflects upon one of, if not the most popular sport in â€Å"Soccer Is Everything. † He calls soccer â€Å"a powerful symbol, a great mystery. † The message that Galeano is trying to convey is that soccer is not just a sport anymore, it is much more than that. The reason is that soccer has affected individuals, groups, countries, cultures, and religion by unification because of its popularity and the diversity of its fans. First, Galeano says that soccer can affect individuals and groups.He explains how many who felt they have no place in the world found shelter through playing soccer, this happening at a time where suicide among the youth was at its highest rate in the world. Second, today it is obvious to see and notice how soccer affects countries. It does not matter how powerful or weak a country may be, Galeano says that when it comes to soccer, the rarest of event s does happen, for example an Arab team to become the Israeli champion, or a country in war, Iraq, to make it to the semi finals.Thirdly, soccer has affected culture and religion. Galeano says soccer re-established bonds of solidarity broken by the culture of alienation dominant in today’s world. Also, while some saw women’s team as a source of pride for their country, it had an effect on people practicing the religion Islam, because Muslim men were against the idea of women playing soccer. Many did not allow or want it because the outfits the women wore revealed parts of the body that as a Muslim woman should be covered.And some Muslim men just accepted it to save their families from poverty. In conclusion, the message that Galeano is trying to convey when he calls soccer â€Å"a powerful, a great mystery,† is that soccer, which was just a sport, now has and continues to unify, shelter, surprise, and affect a majority of the population. Who would of thought a p hysical sport, can affect your life in ways you couldn’t imagine and become such a powerful symbol.

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Middle Eastern Humanities - Assignment Example Kamin Mohammadi: The novelist, journalist and news anchor was born in 1970 in Iran but moved to the UK at a tender age and specializes in the culture of Iran in her works. Mohammadi’s debut piece, The Cypress Tree: A Love Letter to Iran, depicts the author’s physical as well as emotional trip back to her motherland when she turned 27 years old. She campaigns for Iranian culture and took part in writing The Lonely Planet Guide to Iran besides giving lectures on contemporary Iran globally. The Cypress Tree: A Love Letter to Iran: This book is basically Kamin Mohammadi’s memoir, which talks on war-torn Iran which led to her family’s escape to the UK. The book depicts major themes like war and violence, Love, courage and culture. Rashid Rida: He utilized the print to disseminate information aimed at saving Damascus from the hands of absolutist Hamidian administration. Rashid was â€Å"inclined to labor in the cause of religious and social reforms† (Kedourie 126). Rashid and his friend Abduh used the print to further their Islamic law reform ideas to multitudes of students and people outside schools (Browers and Kurzman 35). Both Abu Nuwas and Adonis presented traditional Arabic poetry from within. They both employ the elements of sensibility, event, experience and poetic language in their works (Ouyang 15).

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Do the Right Thing Essay Example | Topics and Well Written Essays - 1250 words

Do the Right Thing - Essay Example This research paper will attempt an analysis of the film pertaining to social class, racial issues, human nature, morality, and historical significance while trying to prove that it is indeed a masterpiece and far from incendiary. The Bedford-Stuyvesant neighborhood is inhabited mainly by African-Americans but the grocery is run by Koreans, the pizzeria by an Italian-American Sal and his two sons, Pino and Vito and to round out the ethnic assortment, the Brownstone is owned by a yuppie named Clive. Mookie, the pizza-delivery boy is a pivotal character and represents the tenuous link between the Blacks and Whites. Mookie's friend Buggin Out gets into a dispute with Sal concerning his Wall of fame which does not feature any prominent Blacks. The latter retorts sharply and Buggin Out leaves in high dudgeon. This particular incident sets in motion the events which will result in the death of a black man (Radio Raheem), Buggin Out's arrest, and the burning down of Sal's famous pizzeria. As the story picks up pace, the very atmosphere cackles with the intensity of unresolved conflicts rooted in history as well as mired in the present. The denizens of the neighborhood with their own particular peccadilloes interact with one another, each contributing a little to the rising unrest which results in eventual conflagration. Lee explores the causes for the tragedy in his direct and non-judgmental manner, and they will be discussed in detail below. The disparity between the classes economy-wise, in an increasingly materialistic word is a telling factor that ferments the seeds of inter-racial hostility and resentment. According to Reid (1997), "The film explores philosophical issues that impinge on the economic" (p. 4). For instance there is a scene depicting three Black men discussing how the Koreans can manage to prosper in their neighborhood, while they themselves have accomplished nothing of worth. The question raised here is whether the blacks have been held down by a bigoted establishment or their own lack of enterprise. However there appears to be no doubt in the minds of the three men. As one character so succinctly puts it, "It's gotta be cuz we're Black. No other explanation, nobody don't want the Black man to be about shit". This particular mindset manifests itself in a particularly dangerous moment towards the end when an infuriated mob threatens to burn down the grocery store. The Koreans escape by appealing to the mob and saying they are also "Black" meaning they belong to the hapless minority. Thus we are also made cognizant of the fact that despite everything they have been through over the ages, the Blacks themselves are not above racism. Meanwhile Mookie has to endure the constant taunting of his boss's son Pino. The open antagonism between the two may have resulted in Mookie's throwing of the trash-can into the pizzeria - a single confused action bought on by hidden hurts and the passion of the moment which unleashes the fury of the mob and goads them to violent excesses. In the words of Meyer, "The film powerfully portrays how conflicts in the business setting entail and are reflective of conflicts between racial and ethnic groups" (as cited in Lovell, 1998, p. 16). Racial issues constitute the

Globalization and its affect on the american economy Research Paper

Globalization and its affect on the american economy - Research Paper Example ld economies results in removal of barriers between nations for free movement of goods, services, investments, and also manpower across national boundaries. Practiced as a strategy, globalization results in enhanced economic activities and hence prosperity of all nations and its impact on the US economy is not different, critics notwithstanding. The second half of the previous century witnessed the rapid growth of the US economy in all spheres. It gained position as by far the most powerful nation on earth in economic and military terms, and had a deciding voice in multilateral organizations like the WTO, IMF and the World Bank. High investments in education, research and development, manufacturing and infrastructure coupled with vast natural resources, low population density and a democratic polity resulted in high prosperity of its population. The prosperity put high wages in the hands of its consumers, and consumer spending on food, personal accessories, leisure and entertainment have become important prime movers of economic growth in a self-sustaining way. Being a free market economy, competitive forces ensured that goods and services are offered at attractive prices and/or features, till the market reached a point of saturation. At this point businesses had to look to ever new products, new markets or newer ways of reducing costs, to sustain in business and grow with profits. Globalization, for which the US and other prosperous Western European countries are the strongest advocates through their dominant position in international bodies, can be seen in this background of saturated local markets and declining competitiveness. A few words about ‘post industrial society’ are not out of place at this juncture. The US society is often called the ‘post industrial society’ where the emphasis is on knowledge as opposed to manufacturing (Daniel Bell as quoted by Marshall G, 1998). In other words, knowledge-based services offered by professionals are at a

Effective Management of Service Processes Essay

Effective Management of Service Processes - Essay Example The aim of this assignment is to show how the effective management of the service processes, its service, people and resource utilisation has contributed to the success of Bellagio. Management of Service Processes Bellagio follows focus strategy for its services. It is the first hotel in Las Vegas which has shown remarkable quarterly sales revenue and has set record for the same. Bellagio tries to attract the upper middle class of the society or the wealthy customers, by providing them with the best services. Las Vegas is a land for architects. This is because all the hotels here are built in such manner, that they appear to be unique in some or the other way. Bellagio being one of them is not an exception. The quality of its architecture attracts many customers. Bellagio portrays Italian Architecture (Bellagio, 2012a). Its goal is to create such an ambience so that the customers can sense the value of the hotel through its construction (Inland Architect, n. d.). The aim of Bellagio is to focus on the presentation in order to impress its visitors. The hotel should always offer the best infrastructure to its customers, so that they can feel the quality of services offered by the hotel owners. It is due to this reason that Bellagio always tries to advance itself in all aspects so that it appears to be unique to those, who are visiting Las Vegas for the first time. Gaming has always been an important centre of attraction for Bellagio. The main challenge for Bellagio was to attract those visitors who are non-gamers. Apart from its architecture and gamming section, Bellagio is also famous for its wonderful fountains. These fountains were designed by special designers (Bellagio, 2012b). Musicians and expertise performance artists were also invited to choreograph these fountains. In front of Bellagio’s building more than a thousand fountain dances are shown to the visitors. In order to provide satisfaction to the visitors, the hotel organises tours to different destinations. Guests feel the uniqueness of Bellagio as soon as they enter the hotel. The lobby is admirable in its design as well as in its scale. Throughout the hotel colourful flowers have been planted to provide a wonderful feeling to the visitors. The beauty of the garden attracts many visitors and guests. Moreover, Educational Wine Classes have also been introduced by Bellagio in order to provide a better knowledge about wine through different interactive sessions. The wine classes are led by Jason Smith who is the Director of Wine. The program was conducted with the help of various presentations including open discussions with the high profile industrial professionals. The conservatory and botanical gardens of Bellagio make it a holiday destination for most of the visitors (Bellagio, 2012c). The visitors are inspired to get rid of the heat of the East Coast by enhancing the seasonal ambience throughout the resort. The winter displayed at Bellagio is eye catching. Exposure to different seasons inside the resort was a new concept introduced by Bellagio. The rooms of the hotel are redesigned in an advanced way to enhance the guest experience. The entire remodelling of the hotel was done by the design group of MGM Resorts International. The rooms were designed with brighter lights and colours so as to bring a variation in them. It has renovated 2568 rooms in the main tower of the hotel. The approximate cost of remodelling of the rooms was $70 million. The availability of three different colour palettes has further enhanced Bellagio to be one among the world’s iconic resorts. (Source: Hospitality Net, 2012) An interesting fact is that Bellagio also organises art of cooking shows for its visitors. The kitchen is well equipped with proper

Conclusion and recommendation Essay Example for Free

Conclusion and recommendation Essay Based on the results of the focus group discussion and the interview, Web 2. 0 applications being utilized for educational purposes are seen to have a very good potential in being integrated into educational processes for teaching and learning. Reflective of the first objective, it has been seen that there is a positive outlook with regards to Web 2. 0 applications from students and how the communicate. In addition, it is seen that educational processes would from time to time inculcate particular. Web 2. 0 applications and replacing conventional educational tools with newer and more technologically adept Web 2. 0 applications in order for educators to be more effective in communicating with students. With respect to the sixth objective of this study, educators are keen to note that Web 2. 0 applications have the potential for being used as a tool for educational purposes. Educators on one hand furthered this conclusion because of their openness to the concept of including Web 2. 0 applications in their curriculum, utilizing its capabilities in effectively transferring knowledge to their students and more importantly communicating with them. In answering objectives two and three, educators themselves indicated that they are able to already utilize Web 2. 0 applications for providing administrative information to their students and they have indicated that Web 2. 0 applications being used as educational tools already exists and is being utilized by other educators. They are able to go with the flow of innovation as students are getting more and more adept with the use of such internet tools that they are able to identify with this and use this to the teacher’s advantage. The educators have identified that Web 2. 0 applications such as Blogs, Wikis, and other social networking tools have the potential to be used as teaching tools. Being able to use such a tool would not only make their teaching efforts easier but more importantly more effective in bringing information to their students. Coming from the aim of the study particularly to identify how Web 2. 0 technologies can be applied to Higher education, it is apparent that due to the inputs coming from both the student body and educators and because of extant literature there is an apparent improvement in the use of Information Technology in higher education. With the current use of Web 2. 0 technologies such as that of Flickr, Wikis and Myspace by both students and educators in communicating and teaching learning, Web 2. 0 technologies in the future will most certainly be integrated into higher education. This is due to the cultural changes that are observed within educators and students as how they perceive Web 2. 0 technologies and their effect on higher education. This is already evident as students currently utilize such Web 2. 0 applications in communicating with their peers for educational purposes. The next phase would be to utilize such tools more effectively and efficiently by the educators themselves in communicating with their students. On the other hand, because of such an increase in utilization, it would be constructive for this area of educational research if there are additional in-depth studies pertaining to Web 2. 0 technologies and how they affect higher education. In order to further explain and expound on this body of knowledge, it is recommended that a considerable number of focus groups be added into the study. This would yield a more accurate and diverse collation of answers. This would then be used in acquiring more information and validating the results of this study. In addition to the methodology, there should be an inclusion of several interviews to be conducted on other areas particularly other educational classes and universities so as to identify the relationship of geography with Web learning. In addition to this, it would be useful to identify if there is a relationship between racial background and web learning, is there a trait that controls the preferences of various races utilize web 2. 0 applications and if there is a relationship with race. Lastly, In addition to what was mentioned above, it would prove crucial if there is further study with regards to other countries and how they are able to utilize Web 2. 0 applications in their pursuit for better education. This would be able to provide the research with a better comparison particular to the effects of countries with respect to Web 2. 0 applications and Web learning.

Work Team Analysis Essay Example for Free

Work Team Analysis Essay At work I am part of the Incident Debriefing Team. We meet after any incident to watch any video that may have been taken, read incident reports from those involved and then try to figure out anything that could have been improved on. Our team is comprised up of Incident Response Team members (me) from each shift along with representatives from administration, medical services, and if at all possible our legal team. When this team was first formed it was just administration members and at times senior management who conducted the debriefing. These same people would then put out there findings on how the responders were to act in another similar situation. This system did not work as it caused rifts between response teams and management. The response teams felt that they assumed all the risk, made split second decisions that were judged by those who have never had to be in that position. While we all agree that a debriefing team was a solid plan we did not agree on who was currently on it. The idea to have responders and medical service representatives on the team was well received. The revamping of the team members brought all the different classifications of work groups’ ideas to the table. It also allowed for more clear answers to those affected by the decisions made in the team meetings, as it could be disseminated between those at the meeting and their co-workers as well as the official memos that came out at the administration level. I could relate to any questions from my co-workers better than an upper level manager who did not even work on site. There are risks in a group such as this. Generally in our environment there is always a strong feeling of tension between the different work classifications. Security wanted safety all around at all costs, but administration looked at cost of implementing security changes. Those involved in treatment settings generally did not understand the security concerns while security was not willing to sacrifice safety for say a more lax treatment module. In the first several meetings of this team there was little accomplished. Most of the allotted time was spent bickering among the sub groups. Time was also a factor. We are a twenty four hour operation therefore all the parties needed at the meeting are never in the facility at the same time. To get the needed personnel to the meetings, overtime had to be paid, and schedules changed. This also creates tension as the meetings were generally held at 10:00am, when the administration was on site, but two thirds of the team was at home, some of which sleeping from the night shift. All of these issues were brought to light in the first few team meetings. Eventually agreements were made to have the meetings held during the shift that the incident took place. This spread some of the schedule changing around to all involved. Along with other subtle changes in the team’s understanding in the value of each other’s opinions and expertise the team began to put out solid memos with well thought out policy changes when they were needed. It took several months for the majority of the staff to recognize that the team was fulfilling a long needed voice of reason after an incident. The training that came of the teams suggestions has been well received and helped reduce injuries in critical incidents. The response teams now feel that they have a voice in the policies that affect them, and their team’s safety. Our team works in a very stressful and emotionally charged atmosphere. To do our job it takes a special personality type which has been called the Type A personality. Having these strong personalities at all levels helps our organization work, but in the team, it creates conflict, which can be very hard to resolve. Having a strong leader who can recognize the beginnings of a conflict situation and help resolve it is critical. As the article states another concern for groups is that the leader may not â€Å"have the skills to use differences within groups to make good synergic decisions that are owned by all involved† (Broom and Casison, 2002). Having effective team leaders is essential to the success of the team. Our team leader is good, and does affair job but even he realizes that he needs to work on getting everyone in the team to own the decisions put out by the team. Not everyone in the group is going to be completely sold on every aspect of the decision but he/she needs to understand that the other views are sometimes better than their own. A leader who can get a team to recognize that is going to have the most success.